OUR SERVICES

PROPERTY MANAGEMENT SERVICES


Many companies see property management as something handled as a side note to the sales section of their agency. This is not the case with Longstaff Property Group. We have made property management and our clients the backbone and daily focus of our agency.

 We understand what property means to people and families, not only to the investors but also our tenants, therefore we focus on ensuring a personalized service to all of our clients.. Longstaff Property Group provides a property management service like no other, don't believe it here's some of the many reasons why:

At Longstaff Property Group we manage your property as if it were our own. We pride ourselves on our communication and work hard to ensure we build a strong relationship with you and with your tenant.


-Our mission is is to provide comprehensive, reliable, trustworthy and cost effective services to residential property owners and to take the hassle out of owning an investment property.

-Our objective is to enable you to do what you love and enjoy, while we work hard taking care of the endless day to day tasks that accompany investment property management.


Whether you need property management services for a single home, multiple homes or an apartment complex, your expectations are the same: to keep your property consistently filled with reliable tenants and to get the best return on your investment.

When you consider just how much work is involved in the day-to-day management of a property, why would you seek the service of a traditional agent whose sole focus is selling property? 

  

Our di​fference ​

 We have in-house Maintenance

Unlike most agencies we have an inhouse maintenance manager/handy-man and team working just for you. We provide our owners with stress free maintenance of their rental property. No more wasting time looking for third party trades that take weeks to attend or having poor quality end product. You can rest assured knowing that our maintenance manager is taking care of any issues and fully communicating with you. It saves you time and money!

An advantage of having our in-house maintenance team is the end product control, we know who is at the property, when he will be there and we can we can communicate this correctly and legally with the tenant. 


Any trade required work such as electrical, plumbing and flooring etc, our maintenance officer is armed with a team of skilled and licensed professional trades people and can ensure prompt services for daily routine maintenance through to emergency situations. Part of his additional service to you is obtaining quotes if required and ensuring trades complete work to a high level of standard. Due to the work trades receive from us our maintenance officer has negotiated competitive prices in exchange for loyalty – which is a further advantage.


Time is priceless! Our property management team will invest it for you


Our company’s trusted reputation and clear philosophy positions investors with a competitive advantage over national or regional franchises.

Whether you’re a first-time investor or seasoned campaigner, Longstaff Property Group will provide a fresh, practical and pragmatic approach to property management services while giving you the right advice and tools needed to add value to your property portfolio.

Selecting the right property is a key component to a successful investment, however ongoing, high quality, professional property management can be the difference between heartache and happiness

Additional key elements that form part of our unique strategy include:

  • Preventative maintenance program
  • Project managing insurance claims
  • Project managing capital improvements
  • Detailed and fully complete inspection reports
  • Fee for service that is easy to understand

A tried and tested method, that’s designed to work effectively maximising your capital growth.

When you choose Longstaff Property Group you know things will be done in accordance with your specific instructions and the full support of our dedicated Property Management Team.

Why use Longstaff Property Group 

Online Owner Portal

  • Current financial status of all your properties
  • All historical statements and copies of attached bills
  • All general scanned documents attached to your property
  • Photos and details for the property and tenancy
  • Activity summaries for jobs and inspections
  • Inventory reports and inspections published on your secure portal
  • Maintenance request updates and photos
  • 100% transparent property management

Our Owner Garantee

  • No Lock in contracts, change your property manager at any point
  • Flexible property management fees and tailored services to suite your needs
  • Communication, the way you want it – phone, email even sms
  • Regular detailed inspections, reports are available on your personal portal
  • A genuine team, who have been Owners and Tenants and understand your needs and
  • Real Property Management Service, not just rent collectors


 Knowledgeable Maintenance 

This includes typical maintenance coordination as well as emergency maintenance. We have a full time maintenance dept. that coordinates every work order and watches over every invoice that comes in. Paying specific attention to what caused the maintenance its due to begin with so the proper party is billed. (example: clogged sink from tenant’s long hair =billable to tenant, plumbing leak from behind the wall, billable to homeowner) We only hire knowledgeable maintenance staff.


Is your current property manag​er 

To fully understand the benefits of the services that Longstaff Property Group provides, you must first understand the pitfalls of poor management services and agencies. The wrong property manager can cost you thousands of dollars in lost rent each year. Take a look at these questions to evaluate your current property management services:

Returning all your phone calls and emails promptly?

Conducting regular rent reviews?

Keeping you informed of maintenance issues?

Keeping you up to date with wear and tear on your property to minimize your expenses?

Conducting regular periodic inspections?

Monitoring your tenant’s arrears on daily basis?

Informing you when a termination notice is issued to your tenants?

Making rental payments to you twice a month?

We are property investors ourselves so we know how important it is to have the right people looking after your investment.


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Thank you! We appreciate your getting in touch, we will return your message as soon as possible. Regards Longstaff Property Group